Get booked while you're still on the tools.
Most enquiries land while you're mid-job. If they don't hear back fast, they ring the next number on the list.
78%
of customers pick whoever replies first
80%
of missed callers won't leave a voicemail
5.0
from 125+ Google reviews
Three ways an enquiry dies.
Getting the enquiry was the expensive part. Losing it after that is the part nobody notices.
The missed call
You're on the tools, so it rings out. Most callers won't leave a voicemail, and they don't ring back. They ring the next number.
The slow reply
The website enquiry sits in email until tonight. By then they have two quotes and one of them has already called back.
The back-and-forth
Six messages to land on a time. Somewhere around the fourth, half of them stop replying.
Every missed call
is one you paid for.
Ads, reviews and word of mouth all exist to make the phone ring. It rang. Nobody heard it.
Every enquiry gets an answer.
We start where you're losing the most, and wire that first.
The missed call
A missed call gets a text back within a minute, with a way to book. The enquiry holds while you finish the job.
The slow reply
Every enquiry lands in one place and gets an acknowledgement straight away. You reply between jobs, from your phone.
The back-and-forth
A booking link with your real availability. They pick a slot and it lands in your calendar.
None of this needs you to be quicker. It answers while you're busy, and the booking is there when you look up.
The questions we get.
Usually speed. Most people enquire with two or three businesses and go with whoever answers properly first. If your reply comes tonight, someone else quoted at lunch.
The caller gets a text within about a minute, with your name on it and a way to book or reply. Most people who won't leave a voicemail will happily text back.
The first message is written with you, in your words. Everything after that is you talking. The automation only covers the gap between the ring and your next free minute.
No. Bookings land in the calendar you already use and replies come from your normal phone. A tool that needs you to change habits won't survive a busy week, so we don't build with those.
Yes. We're a ServiceM8 Certified Partner. If you already run it, we set up the quoting and booking side so enquiries stop leaking. If you're new to it, what you pay us for setup comes back as ServiceM8 account credit, up to $2,000.
Then the booking link offers a callback slot instead of a job slot. They pick a time, you ring them. It still beats a week of phone tag.
Depends what's leaking. A missed-call text is a different job to a full booking setup. We look first, scope after, and you'll know the number before any work starts.
The next enquiry
should end in a booking.
Tell us how enquiries reach you now. We'll find where they leak.
We reply within one business day.