Get paid without the chasing.
You did the work and sent the invoice. Then the waiting starts, and chasing it becomes another unpaid job.
50%
of invoices are paid late
23 days
average overdue wait
5.0
from 125+ Google reviews
Three reasons invoices sit.
It's rarely a customer refusing to pay. It's the invoice being easy to put off.
The invoice goes out late
The job finished Tuesday. The invoice goes out Sunday night with six others, and the moment they were happiest to pay is a week gone.
Paying takes effort
A bank transfer means finding the email, copying the BSB, getting it wrong once. Anything that takes effort waits for payday.
The reminder is you
It only goes out when you notice it's overdue and can face writing an awkward message. So it mostly doesn't go out.
Being owed money
costs you twice.
Once in cash flow, again in the evenings and awkward texts it takes to collect. The work was the easy part.
Make paying you the easy part.
We start with whatever's slowing the money down most, and fix that first.
The invoice goes out late
Invoicing fires when the job's marked done, not when you finally sit down to the admin.
Paying takes effort
A pay-now button on every invoice. Card or Apple Pay, done on their phone in under a minute.
The reminder is you
Reminders send themselves on a schedule, polite and consistent, and you never write that message again.
None of this is being tougher on customers. It's making paying you easier than putting it off.
The questions we get.
Make paying fast and forgetting hard. A pay-now button on the invoice and automatic reminders fix most of it. The customers left over were never a reminder problem.
The fee is real, usually a small percentage of each payment. Weigh it against weeks of waiting and the hours spent chasing. If you want to pass it on as a surcharge, check the current Reserve Bank and ACCC rules first.
A polite reminder from a system reads as normal business. A text from you three weeks later reads as awkward, because it is. People pay systems faster than they pay favours.
Yes. Both can send automatic invoice reminders and take card payments through a pay-now link on the invoice. They're often switched off or never set up.
Reminders won't fix someone who has decided not to pay. Send a final written demand with a date, then decide between a debt collector and a claim in the Magistrates' Court. Reminders fix the ones who meant to pay and didn't get around to it, which is most of them.
No. We build around whatever you invoice with now. Moving software is a last resort, not a first suggestion.
Yes. We're a ServiceM8 Certified Partner. If you run it, we set up the invoicing and payments side so invoices go out when the job is marked done. If you're new to it, what you pay us for setup comes back as ServiceM8 account credit, up to $2,000.
The services behind it.
Each has its own page with the scope and the questions we get.
Read before you decide.
Guides and blog posts that go into more detail.
The next invoice
shouldn't need chasing.
Tell us how you invoice now. We'll show you where the days are hiding.
We reply within one business day.