Armstrong Creek IT support for businesses still setting up.
Lease signed, two staff hired, laptops bought on the way home. Now someone has to set them up properly.
4 hours
urgent response target
1 day
for everything else
5.0
from 125+ Google reviews
Shortcuts taken in the first month.
Opening a business leaves no time for IT. These shortcuts stick.
Run on personal accounts
Business email on a personal Gmail, files in someone's own OneDrive. When they leave, the files go too.
Hiring faster than the setup
A new starter waits until Wednesday for a laptop and a login.
One password for everyone
The whole team shares one login, and the password is on a sticky note.
First-year habits
are hard to undo.
What you set up while opening becomes how the business runs. Fixing it at ten staff is a much bigger job.
Set up once, then looked after.
We set up the accounts and computers properly, then look after them on one monthly schedule.
Accounts in the business’s name
Microsoft 365 in the business's name, with an admin login you hold.
Ready on day one
Give us the start date and their accounts are set up before they arrive.
A login for each person
Everyone gets their own sign-in with multi-factor authentication.
Weekdays 9 to 5, urgent issues within four business hours, and every admin login is yours.
“Brayden has been my IT tech support for my privately run business for several years.”
Jack Amanatidis
Google review
5.0 from 125+ Google reviews. Read them on Google
The questions we get.
Expect two parts: a one-off setup for email, accounts, laptops and file sharing, then a monthly fee per user or device. Licences like Microsoft 365 are usually billed separately.
Email on your own domain, one login per person, multi-factor authentication, a shared place for files, and laptops set up in the business's name. Getting this right early is easier than untangling it later.
Better not. The business doesn't own them, so email and files leave when the person does. Accounts on your own domain stay with the business.
Whoever holds the admin account controls your email, files and domain. If that's a former staff member or contractor, getting it back is slow and stressful. Keep the owner login in the business's name.
Urgent issues within four business hours, everything else within one business day, weekdays 9 to 5.
No. We look after businesses across Geelong, the Surf Coast and Golden Plains, and come out when a job needs hands on the hardware.
Worth a look first.
Three places to go before you get in touch.
Start the business
on the right setup.
Tell us how many people you have and what you’re using now. We’ll tell you what to fix first and what can wait.
We reply within one business day.